{"id":9975,"date":"2026-06-01T13:21:09","date_gmt":"2026-06-01T11:21:09","guid":{"rendered":"https:\/\/serendipiaeditorial.com\/derecho-de-desistimiento\/"},"modified":"2026-06-01T14:14:42","modified_gmt":"2026-06-01T12:14:42","slug":"derecho-de-desistimiento","status":"publish","type":"page","link":"https:\/\/serendipiaeditorial.com\/en\/derecho-de-desistimiento\/","title":{"rendered":"Derecho de desistimiento"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Tu derecho de desistimiento de 14 d\u00edas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dispones de un plazo de 14 d\u00edas desde la recepci\u00f3n de tu pedido para cancelar tu compra, sin necesidad de justificaci\u00f3n y sin penalizaci\u00f3n, seg\u00fan establecen la Directiva (UE) 2023\/2673 y la normativa de protecci\u00f3n al consumidor aplicable en tu pa\u00eds.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los gastos de env\u00edo derivados de la devoluci\u00f3n del producto corren a cargo del cliente, salvo que el motivo de la devoluci\u00f3n sea un error nuestro o un producto defectuoso, en cuyo caso Serendipia Editorial se har\u00e1 cargo de los gastos de recogida.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">C\u00f3mo ejercerlo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rellena el formulario siguiente. Recibir\u00e1s una confirmaci\u00f3n autom\u00e1tica por correo electr\u00f3nico cuando registremos tu solicitud. La devoluci\u00f3n se tramitar\u00e1 dentro del plazo legal aplicable a tu compra.<\/p>\n\n\n\t<div class=\"ayudawp-euw-wrapper\" id=\"ayudawp-euw-form\">\n\n\t\t\n\t\t\t\t\t<p class=\"ayudawp-euw-intro\">Use this form to exercise your withdrawal right under applicable EU consumer protection law. Submitting it registers your request and we will confirm by email; it does not by itself mean the withdrawal is accepted.<\/p>\n\t\t\n\t\t\t\t\t<p class=\"ayudawp-euw-legal-note\">Your withdrawal is subject to the legal deadlines and conditions: the 14-day period (for goods, counted from delivery; for services and digital content, from the day the contract was concluded) and the statutory exceptions to the right of withdrawal, such as digital content you started to download or stream after agreeing to lose that right. We verify these before confirming, so submitting a request does not by itself guarantee its acceptance.<\/p>\n\t\t\n\t\t\t\t\t<form method=\"post\" class=\"ayudawp-euw-form\" novalidate action=\"\">\n\t\t\n\t\t\t<input type=\"hidden\" id=\"ayudawp_euw_nonce\" name=\"ayudawp_euw_nonce\" value=\"631c20958d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/9975\" \/>\t\t\t<div class=\"ayudawp-euw-hp\" aria-hidden=\"true\">\n\t\t\t\t<label for=\"ayudawp_euw_website\">Leave this field empty<\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_website\" name=\"ayudawp_euw_website\" tabindex=\"-1\" autocomplete=\"off\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_name\">Full name <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_name\" name=\"ayudawp_euw_name\" value=\"\" aria-invalid=\"false\"   required>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_email\">Email used in the order <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"email\" id=\"ayudawp_euw_email\" name=\"ayudawp_euw_email\" value=\"\" aria-invalid=\"false\" aria-describedby=\"ayudawp_euw_email_help\"  required>\n\t\t\t\t<small class=\"ayudawp-euw-help\" id=\"ayudawp_euw_email_help\">The withdrawal acknowledgement will be sent to this address.<\/small>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_order\">Order number <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_order\" name=\"ayudawp_euw_order\" value=\"\" aria-invalid=\"false\" aria-describedby=\"ayudawp_euw_order_help\"  required>\n\t\t\t\t<small class=\"ayudawp-euw-help\" id=\"ayudawp_euw_order_help\">You can find it in the confirmation email we sent you.<\/small>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_date\">Order date<\/label>\n\t\t\t\t<input type=\"date\" id=\"ayudawp_euw_date\" name=\"ayudawp_euw_date\" value=\"\" max=\"2026-10-31\" >\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_scope\">Scope of the withdrawal <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<select id=\"ayudawp_euw_scope\" name=\"ayudawp_euw_scope\" required>\n\t\t\t\t\t<option value=\"full\" >Full order<\/option>\n\t\t\t\t\t<option value=\"partial\" >Specific products only<\/option>\n\t\t\t\t<\/select>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_details\">Affected products \/ additional information<\/label>\n\t\t\t\t<textarea id=\"ayudawp_euw_details\" name=\"ayudawp_euw_details\" rows=\"5\" aria-describedby=\"ayudawp_euw_details_help\"><\/textarea>\n\t\t\t\t<small class=\"ayudawp-euw-help\" id=\"ayudawp_euw_details_help\">If you have selected partial withdrawal, list the products affected here.<\/small>\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"ayudawp-euw-field ayudawp-euw-field--checkbox\">\n\t\t\t\t<label for=\"ayudawp_euw_privacy\">\n\t\t\t\t\t<input type=\"checkbox\" id=\"ayudawp_euw_privacy\" name=\"ayudawp_euw_privacy\" value=\"1\" aria-invalid=\"false\" required>\n\t\t\t\t\t<span>\n\t\t\t\t\t\tI confirm that the information provided is correct.\t\t\t\t\t<\/span>\n\t\t\t\t<\/label>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"ayudawp-euw-submit\">\n\t\t\t\t<button type=\"submit\" class=\"ayudawp-euw-button\">Continue<\/button>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\n\t\t\t<details class=\"ayudawp-euw-annex-b\" id=\"ayudawp-euw-annex-b\">\n\t\t<summary>\n\t\t\tModel withdrawal form (Annex I.B of Directive 2011\/83\/EU)\t\t<\/summary>\n\t\t<article class=\"ayudawp-euw-annex-b__article\">\n\t\t\t\t<p class=\"ayudawp-euw-annex-b__intro\">\n\t\t<em>Complete and return this form only if you wish to withdraw from the contract.<\/em>\n\t<\/p>\n\n\t<address class=\"ayudawp-euw-annex-b__trader\">\n\t\t<strong>To:<\/strong><br>\n\t\tSerendipia Editorial<br>\n\t\tSerendipia Editorial - Calle Calatrava, 21 13003 Ciudad Real<br>\n\t\tEmail: contacto@serendipiaeditorial.com\t\t<br>Phone: +34 926 05 01 64\t<\/address>\n\n\t<p>I\/We hereby give notice that I\/we withdraw from my\/our contract of sale of the following goods \/ for the supply of the following service:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Ordered on \/ received on:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Name of consumer(s):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Address of consumer(s):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Signature of consumer(s) (only if this form is notified on paper):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Date:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p class=\"ayudawp-euw-annex-b__source\">\n\t\t<small>\n\t\t\tSource: Annex I, Part B of <a href=\"https:\/\/eur-lex.europa.eu\/eli\/dir\/2011\/83\/oj\" target=\"_blank\" rel=\"noopener nofollow\">Directive 2011\/83\/EU<\/a> of the European Parliament and of the Council on consumer rights.\t\t<\/small>\n\t<\/p>\n\t\t\t\t\t\t\t\t<p class=\"ayudawp-euw-annex-b__print\">\n\t\t\t\t\t<a href=\"https:\/\/serendipiaeditorial.com\/en\/derecho-de-desistimiento\/?ayudawp_euw_annex_b=1\" target=\"_blank\" rel=\"noopener nofollow\">\n\t\t\t\t\t\tOpen printable version\t\t\t\t\t<\/a>\n\t\t\t\t<\/p>\n\t\t\t\t\t<\/article>\n\t<\/details>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Tu derecho de desistimiento de 14 d\u00edas Dispones de un plazo de 14 d\u00edas desde la recepci\u00f3n de tu pedido para cancelar tu compra, sin necesidad de justificaci\u00f3n y sin penalizaci\u00f3n, seg\u00fan establecen la Directiva (UE) 2023\/2673 y la normativa de protecci\u00f3n al consumidor aplicable en tu pa\u00eds. Los gastos de env\u00edo derivados de la &#8230; <a title=\"Derecho de desistimiento\" class=\"read-more\" href=\"https:\/\/serendipiaeditorial.com\/en\/derecho-de-desistimiento\/\" aria-label=\"Read more about Derecho de desistimiento\">Read more<\/a><\/p>","protected":false},"author":190,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9975","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/serendipiaeditorial.com\/en\/wp-json\/wp\/v2\/pages\/9975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serendipiaeditorial.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serendipiaeditorial.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serendipiaeditorial.com\/en\/wp-json\/wp\/v2\/users\/190"}],"replies":[{"embeddable":true,"href":"https:\/\/serendipiaeditorial.com\/en\/wp-json\/wp\/v2\/comments?post=9975"}],"version-history":[{"count":0,"href":"https:\/\/serendipiaeditorial.com\/en\/wp-json\/wp\/v2\/pages\/9975\/revisions"}],"wp:attachment":[{"href":"https:\/\/serendipiaeditorial.com\/en\/wp-json\/wp\/v2\/media?parent=9975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}